2020 Award Winners in the Contract Services network

2020 has been a challenging year for many businesses, particularly having to navigate an initial reduction in service, followed by an increase in demand and then staff shortages due to sickness and isolation. So having a virtual awards ceremony to recognise the businesses who were able to excel in this difficult period was very important to us.

We are therefore proud to announce the 2020 award winners within our ServiceMaster Clean Contract Services franchise network:

Join us in congratulating all of our 2020 award winners!

🏆 Marion E Wade Award (Franchisee of the Year)
Kevin Harnden – ServiceMaster Clean CS Mercia

🏆 Award of Excellence
Siva Kugathas – ServiceMaster Clean CS Guildford

🏆 Rookie of the Year
Nicholas Rayner – ServiceMaster Clean CS Milton Keynes

🏆 North Star Growth Awards
ServiceMaster Clean CS Milton Keynes
ServiceMaster Clean CS Mercia
ServiceMaster Clean CS West London & North Surrey
ServiceMaster Clean CS Leicester
ServiceMaster Clean CS Guildford

🏆 North Star Growth Award >£1M Growth in 5 Years
ServiceMaster Clean CS Leicester
ServiceMaster Clean CS Guildford
ServiceMaster Clean CS Mercia

🏆 North Star Customer Awards
ServiceMaster Clean CS East Anglia
ServiceMaster Clean CS Durham & Teesside
ServiceMaster Clean CS London City
ServiceMaster Clean CS Taunton/Dorchester
ServiceMaster Clean CS North Surrey
ServiceMaster Clean CS Mercia
ServiceMaster Clean CS Guildford

🏆 Employee of the Year
Zanetta Koziel – ServiceMaster Clean CS East Kent

🏆 COVID-19 Employee of the Year
Anna Derenowska – ServiceMaster Clean CS Guildford

🏆 Above & Beyond Award
Clare Whitaker – ServiceMaster Clean CS Mercia
Kinga Derenowska- ServiceMaster Clean CS Guildford

🏆 Employee Engagement
Chris Blewitt – ServiceMaster Clean CS Durham & Teesside

Being a business owner in the ServiceMaster Clean Contract Services network means being part of a network of likeminded business owners. All focussing on providing exemplary services to their customers, a great place to work for their employees and a rewarding, money making business for themselves.

If you would like to be a part of an award winning network, whilst building your fortune, get in touch with our franchise recruitment team today on 0116 275 9005 / franchisessales@servicemaster.co.uk

Why Entrepreneurship increased during the pandemic

During the pandemic, entrepreneurs opened up businesses more than twice the rate than pre-pandemic. But why and how?

Government financial help

Firstly, the government recognised that there would need to be support available to help individuals to survive financially throuought the pandemic. This is because some sectors were forced to close and would need financial help to survive or to invest in something new. Many individuals knew the pandemic wouldn’t go away overnight, so chose to build new businesses in new sectors to give them the financial stability they needed throughout uncertain times. This was reflected in franchise sign ups.


Whilst businesses were closed and individuals were left with very little to do on a daily basis, some individuals turned to learning new skills, taking on new qualifications to better their knowledge for when the world reopened. Online training became popular and with franchise academies also being held online, it made sense to turn new learnings in to new opportunities by the way of a new franchise.

Improved remote technology 

This helped individuals to still be connected to the world. Remote technology gave everyone hope and a feeling of normality. Particularly when it came to business. Connectivity meant that entrepreneurs were able to discover more about franchise businesses, join virtual training academies and receive support when they were live, all through remote technology. It also meant that time could be saved, as well as travel expenses.

Wake up call 

The pandemic proved to be a wake up call for many who were desperate to find something new, but needed the ‘push’ to do so. As such, many entrepreneurs chose to take the plunge and start up or start over after a real shock from the effects of the pandemic.

2020 saw our best year at ServiceMaster Brands for welcoming new franchise partners. 2021, looks to be more of the same. 

If you are looking to start up, or start over, we’d love to hear from you. Contact our franchise sales team on 0116 275 9005 or email franchisesales@servicemaster.co.uk

What is a starter package?

If you have been research different franchise opportunities, you may hear the phrase ‘starter package’ quite regularly. A starter package is in effect, items that you will find beneficial when you start your business that are included either within the franchise fee or for a set additional fee.

What might you expect?

  • Products to undertake the services offered by your business
  • Equipment as above
  • Business stationery such as letterheads and business cards
  • Uniforms, for yourself or employees within your business
  • Marketing literature such as flyers and posters
  • Promotional items including mugs, pens and rulers
  • Marketing launch which might include paid marketing activities
  • Membership with relevant trade bodies

Having a starter pack is a true benefit when joining a franchise. It helps you to start off with the right credentials to ensure that you have the best start. You don’t need to source much of the above for yourself and you can concentrate your first few weeks, often months in to your business, not sourcing any of the above.

Our starter package is included within our franchise fee to give new franchise owners the ease and speed required to start a business from scratch.

Not all starter packages are equal though, so do be mindful of this when you are comparing franchise opportunities like for like.

If you’d like to discuss what is included, you can chat with our franchise sales team on 0116 275 9005 or at franchisesales@servicemaster.co.uk for the latest starter pack information

Which of our 3 business models is right for you?

Read on for help on choosing the right franchise model with ServiceMaster Clean for you! These two simple questions should help you decide between our 3 money making business models.

Deciding whether you want to work ‘in’ your business or ‘on’ your business can put you in favour of one of our franchise models at ServiceMaster Clean.

1. If you like the sound of owning your own business, but your skills are better placed with management, than they are practically, then you’ll need a management franchise. Our ServiceMaster Clean Contract Services Franchise (office and commercial premises cleaning) is most suited to you.

If you like getting your hands dirty and are looking for reward for the work that you undertake, then an owner operated franchise is most suited to you. We have two of these:

  • Servicemaster Clean Residential Services – In-home carpet, upholstery and hard floor cleaning
  • ServiceMaster Clean Commercial Services – In-business carpet, upholstery and hard floor cleaning

Not sure about the two options above?

2. Are you hungry to go searching and converting work? If so, a Commercial Services franchise is more suited to you as you will build a pipeline of prospective clients to sell your services to.

If you are less of a sales person then a Residential Services franchise is better in this situation. Customers will enquire with you after being exposed to your clever marketing activities. No need to chase here, but it’s important you convert enquiries in to jobs!

It’s worth noting that all 3 options are all genuine routes in to owning business for yourself, not by yourself – will the opportunity to make money and build an investment for the future.

If you’re still undecided, you could have a chat with our franchise sales team on 0116 275 9005 or at franchisesales@servicemaster.co.uk 

Centralised Support

ServiceMaster Clean are one of six brands owned by ServiceMaster. Being one of six brands as part of a world-renowned franchise is beneficial for many reasons and one being that we’re able to offer centralised support to all of our brands. But why is this a good thing?

  • Greater learnings – Having the six brands, all supported centrally allows us to learn faster and utilise our learnings to make swift improvements. This is essential in learning about the brands and identifying trends with customers, the market and the wider business environment
  • High quality support – Being one large support system, we are truly able to ensure it is of the highest quality as we have the greatest control over it. Our organisational structure ensures that all departments are efficient in providing the best support to our franchisees and their customers
  • Increased focus – Having inter-departments inside a central support system allows us to maintain high levels of focus. This is because every department has clear objectives and a responsibility for the results
  • Reduced costs – Having a centralised support system allows us to keep our franchise fees lower than if we had support systems in place for all six brands. Instead we’re able to share effectively, keeping costs low and results high
  • Improved communication – As we’re all in the same building (or contact system when working from home), we’re able to communicate more effectively inter-brand, to take, relay and respond to communication quickly and effectively

We offer centralised support in call handling,  Human Resources, information technology, marketing, operations and purchasing. Our expertise are shared with you.

If you’d like to benefit from our centralised support structure, contact us today to discuss our available opportunities on 0116 275 9005 / franchisesales@servicemaster.co.uk