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About you
The truth is, we’re not looking for just anyone to represent the ServiceMaster Clean Contract Services brand. We’re searching for those who want to grow a substantial business through using every aspect of the guidance, support and experience which ServiceMaster Clean Contract Services have to offer.
What you’ll need to bring to the table.
Ambition – Our focus is to maintain our standing as one of the biggest and best providers of office and commercial building cleaning services in the UK. As such, it is key that our franchise partners have a drive to be the biggest and best within their own territory area.
Hard Work – Dedication, perseverance and full commitment will be required to get your business off the ground. We’re with you every step of the way but there are no shortcuts to success. Put simply, you’ll get out what you put in.
Experience – Perhaps you’ve previously managed a team, run a business or have a great background in customer service. Running a ServiceMaster Clean Contract Services franchise will allow you to draw on a range of past expertise and bring value to your investment.
Adaptability – We’re constantly updating and developing our operations to better meet the needs of our commercial customers, so you’ll need to be open to exploring new and exciting opportunities to ensure that ServiceMaster Clean Contract Services stay ahead of the game.
Delivering Excellence – ServiceMaster Clean Contract Services is a service provision business. We want our customers to be wowed at every stage. If you’re someone who sees the reward in going the extra mile, keep reading.
Using the above, you’ll be sure to get “AHEAD” of the competition.
Siva Kugathas
CS Guildford
Contract Services partner since 2016
With over 20 years’ experience in senior franchising roles, Siva was looking for a new challenge and aimed to identify and purchase an existing franchise with unlimited growth potential. Having looked at several propositions, Siva saw ServiceMaster Clean Contract Services Guildford as an ideal opportunity to take an established business to the next level.
Rachael Downer
CS Herts, West London & North Surrey
Contract Services partner since 2004
Rachael started her family and found that working 12-14 hour days meant she didn’t see them very much. Looking for flexibility, Rachael investigated setting up her own business and ServiceMaster was an attractive opportunity due to the excellent training, support and handholding in an industry she didn’t know.
David Cram
CS Southampton
Contract Services partner since 2014
Having previously worked as a Sales Manager for an existing ServiceMaster Clean Contract Services franchise, David wanted a taste of the success for himself and bought his own territory to operate exclusively within.
Chris Blewitt
CS North East
Contract Services partner since 2018
Chris was ‘fed up’ of not being in control of his own destiny and aspired to earn ‘a lot more’ than an average income. As such, Chris was drawn to ServiceMaster Clean Contract Services because of the long-established brand and low-cost entry into being in business for himself, not by himself.
Tom Jackson
CS Dudley & Wolverhampton
Contract Services partner since 2020
As an existing franchise owner of 16 years for our sister brand, Merry Maids, Tom decided to further invest in the ServiceMaster family of brands with a ServiceMaster Contract Services franchise. Tom’s experience as a franchise owner and positive experience with our franchise support team helped Tom to leap in to a new opportunity in the commercial cleaning sector.
Stuart McCaig
CS Bradford
Contract Services partner since 2023
Before joining ServiceMaster, Stuart worked as a contractor and a permanent data analyst for Lloyds Bank. This background has informed his approach to decision-making and his direction. After many years at Lloyds, he says he “wanted to be the master” of his “own path.” So, he decided to step into something new.
After spending time in the business, Stuart’s long due diligence deliberation period gave him the answer: ServiceMaster Clean was the perfect choice.
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About us
ServiceMaster was first established in the United States in 1929 and came to the UK in 1959 when we offered carpet and upholstery cleaning services. Since then we’ve grown into a specialist cleaning company that offers services for both the domestic and commercial markets, with disaster restoration services and janitorial or office cleaning services as well.
We’re known for providing office and commercial building cleaning services to commercial customers, as well as offering a genuine money-making business opportunity to entrepreneurs.
Utilising our business model and support sees great entrepreneurs build businesses generating in excess of £1m turnover within 4 years. Our average business turnover is £1.4m, which shows the substantial opportunity which our franchise represents.
Upon joining ServiceMaster Clean Contract Services Franchise, you will have the knowledge, tools and support to build a successful business in a growing commercial sector.
Choose the low-risk route in to being in business for yourself, not by yourself, with a ServiceMaster Clean Contract Services Franchise.
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Your Customers
As a ServiceMaster Clean Contract Services franchise owner, your customers will be businesses in a variety of industries; retail, leisure, education, commercial, industrial, finance, banking, high street and many more commercial enterprises call on the cleaning expertise of our franchise owners.
The types of people you could expect to network with can vary from Managing Directors, General Managers and business owners to Facilities Managers, Estates Co-ordinators and Property Managers and everyone in between. Tailoring your approach to those different customers targets will be important and rewards come from successfully appealing to a wide scope of contacts.
All of your customers will require a solution for their cleaning requirements, coupled with high standards of customer service. Delivering high standards in both will ensure your commercial customers renew their contract cleaning agreements year after year, securing you recurring income for years to come. Many of our businesses have held contracts with businesses for over 20 years.
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The Contract Cleaning Market
The value of the contract cleaning market is reported as being anything from £5.6b annually, which makes it a great industry in which to start a business.
The contract cleaning market will always exist. Whether that’s daily office cleaning – emptying bins, cleaning desks, replenishing washrooms and vacuuming hallways – or periodic deep cleans of meeting rooms, function rooms, high traffic walkways and reception areas, regular office cleaning is a must in today’s business environment.
The cleanliness and overall appearance of a business’ surroundings can have a huge effect on the initial impression by customers and also staff. A reliable, quality and trusted provider of commercial cleaning services is, for many businesses across the UK, a significantly important facet of their day-to-day business operation.
Targeting hospitality, education and healthcare will be your main priority markets as they have high cleanliness regimes to uphold.
Whilst the contract cleaning market is competitive, if you provide a great service coupled with great customer service, you’ll hold on to your customers despite the active competition. Why would they need to look elsewhere?
Last year alone, our franchise network grew by £7.20m, an average of £218,000 per business… and we’ve even bigger goals for the future. Cleaning may not be an exciting topic for some, but we think now is an exciting time to be a cleaning business owner with ServiceMaster.
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What You Need
To be a successful ServiceMaster Clean Contract Services business owner, you will need discipline to follow a proven business model and the drive and ambition to prosper in a competitive market.
Communication and organisation skills are essential in building a loyal commercial customer base. Our most successful franchisees possess these skills in abundance.
As experience is not necessary, you will need to be open to learning about your new vocation to build up your sector, brand and business knowledge.
The ServiceMaster Clean Contract Services franchise is a full-time commitment, as such, you’ll need to dedicate much of your time to the business in the early days to build a solid structure to foster a strong culture for growth.
With up to 100% finance available to many (subject to status), financing your new venture could not be more affordable. You do need to be financially secure whilst your business finds its feet in the early days, meaning that you can reap the financial benefits in the future.