Real Franchise Story – Business owners expand to service new opportunities

Rachael & Lee Downer have owned and managed ServiceMaster Clean Contract Services North Surrey & West London since 2004 and have grown the business considerably over that time. Rachael & Lee pride themselves in providing a highly professional commercial cleaning service to their clients; which has been particularly valued over the COVID-19 pandemic.

Rachael & Lee’s current business is well established and has a solid reputation in the area and in light of COVID-19 it is evident that good commercial cleaning services are needed more so than ever before. Rachael & Lee knew there was opportunity to put their skills and experience to good use and expand the already successful business.

Rachael & Lee chose to invest in another ServiceMaster Clean Franchise and has purchased a vacant territory covering Hertfordshire – ServiceMaster Clean Contract Services Hertfordshire.

Rachael & Lee plan on growing the business significantly and is looking forward to growing and developing their work force, creating more jobs in the area. Cleaning has become more important than ever and as the business grows, not only will there be a need for more cleaning operatives but also supervisors and office staff to ensure exceptional customer service is maintained.

“Our service is tailored to each customer’s specific needs with the focus on developing lasting relationships. Our commitment is to deliver the highest possible quality service at all times and make a difference. The success of our business is due to the ongoing investment in our people and the service they provide to ourCustomers. We look forward to growing more lasting relationships with our new clients across Hertfordshire.”

Says Rachael Downer, Managing Director of ServiceMaster Clean Contract Services North Surrey, West London & Hertfordshire

“Rachael & Lee have been valued ServiceMaster Clean Contract Services Business Owners and have exceptional commitment to providing excellent service to their clients, we’re excited to see how Rachael & Lee grow and develop the new business they have invested in and we are sure the new clients’ will benefit greatly from Rachael & Lee’s commitment to providing exceptional service”

Added Guy Strang, ServiceMaster Clean Contract Services Brand Manager.

There are many opportunities within the network to expand and grow through servicing more sectors, offering more janitorial services and even through the addition of new territories or resale opportunities.

If you would like to find out more about our few remaining territories, contact our franchise recruitment team today on 0116 275 9005 to find out more.