ServiceMaster Clean AAA is a finalist in accredited global awards for customer service, employee experience and business transformation.
Hot on the heels of their double award win at the BFA HSBC British Franchise Awards, ServiceMaster Clean AAA have achieved finalist status in the prestigious Customer Centricity World Series.
The awards are run by Arcet Global, a hybrid consultancy that helps organisations adopt global best practices, influencing change through communication services and worldwide partnerships to evolve business practices to enable sustainable success.
The awards recognise the world’s leading customer-centric organisations for transforming customer and employee experience.
ServiceMaster Clean AAA have been carefully chosen by the awards judges as finalists in three categories:
- Customer-Centric Culture
- Business Change or Transformation
- Employee Experience Strategy
ServiceMaster Clean AAA’s Initiatives
Since launching in 2017, ServiceMaster Clean AAA has constantly innovated its support for its staff and clients, transforming from a single-territory franchise in Guildford to a 14-territory empire covering much of the UK.
Through key initiatives, the business has evolved significantly through a focus on customer experience and supported the personal and professional development of employees, which helped grow to a staff of over 900.
Business owner Siva Kugathas says he is delighted to have his innovation through his commitment to the people in his business and the people it serves recognised by the awards.
“I’m thrilled to be named a finalist in the Customer Centricity World Series for Customer-Centric Culture, Business Change or Transformation and Employee Experience Strategy,” he says.
“My goal has always been to provide my customers with an exceptional cleaning service, going above and beyond to exceed what they expect from our employees. In doing so, I have endeavoured to create an environment where my staff can grow and thrive. Without them, we wouldn’t be able to do what we do. So, thank you to my team – this is for you!”
The results of the awards will be announced at a black-tie event in Dubai in May 2024.
Want to start a successful cleaning franchise?
If, like Siva, you would like to own a successful contract cleaning business as a part of an award-winning franchise network, contact the ServiceMaster franchise sales team today.
Take the first step towards a cleaner, brighter future by calling 0116 275 9000 today to see if a ServiceMaster Clean business could be your perfect fit.