Your target customers
Who might your customers be? What do they “look” like and why might they come to you? The benefit of a ServiceMaster Clean Contract Services franchise is that the potential customerbase is huge. From flats to detached houses and everything in between, the potential future customer targets for our franchise business are numerous.
The types of people you could expect to network with can vary from homeowners to landlords. Tailoring your approach to those different customers will be important and rewards come from successfully appealing to a wide scope of contacts.
Attention must be given to providing great customer service, that ensures your customers not only recommend you to friends and family, but also ensure you come back time and time again. The should have the ability to communicate with customers from all backgrounds and provide a quality service that is appreciated by your customers who are keen to share their experience.